Terms of Service

By using the Paisley Junction website, you agree to use it in a respectful, lawful, and appropriate way. You may browse products, read information, place orders, contact us, and interact with the site for personal shopping and customer service purposes.

You agree not to misuse the website, interfere with its normal operation, copy content without permission, attempt unauthorized access, submit false information, or use the site in a way that could harm Paisley Junction, our customers, or the online store.

Paisley Junction products may include handmade baby blankets, loveys, bibs, burp cloths, keepsakes, baby shower gifts, nursery gifts, Christmas stockings, and custom baby gifts. Product availability may change at any time because many pieces are handmade, seasonal, limited, or made in smaller quantities.

We do our best to keep product listings accurate, but we cannot guarantee that every item, fabric, color, pattern, material, or custom option will always be available. If an item becomes unavailable after an order is placed, we may contact you about options, substitutions, timing, or cancellation.

When you place an order through Paisley Junction, you are responsible for providing accurate billing, shipping, contact, and order information. Please review your cart, product details, shipping address, and any custom order notes before submitting your purchase.

Order confirmation does not always mean an order has fully shipped or that every requested custom detail has been finalized. For custom baby gifts or special requests, we may contact you to confirm details, timing, materials, or options before completing the order.

Prices, product descriptions, images, and availability may be updated when needed. If there is an error in pricing, listing details, or product information, we reserve the right to correct the issue and contact you if it affects your order.

Shipping and delivery times may vary based on product availability, handmade production time, order volume, custom requests, holidays, carrier delays, weather, and the shipping method selected at checkout.

Ready-made items may ship sooner than custom baby gifts or handmade-to-order pieces. Custom blankets, loveys, bibs, burp cloths, keepsakes, and seasonal items may require additional time to create, finish, package, and ship.

Once an order is transferred to a shipping carrier, delivery timing may be outside of our direct control. Please make sure your shipping address is correct before placing your order.

Return and refund options may depend on the item, condition, timing, and whether the product was custom made. Custom baby gifts, personalized pieces, special request items, or handmade-to-order products may not be eligible for the same return options as ready-made items.

If there is a problem with your order, please contact Paisley Junction as soon as possible with your order details and photos if needed. We will review the concern and let you know what options may be available.

Items should be unused, clean, and in appropriate condition if a return or exchange is approved. Shipping charges, return shipping, and refund timing may vary depending on the situation.

Paisley Junction products are handmade, which means small natural variations may occur from piece to piece. Fabric placement, pattern alignment, stitching, color appearance, sizing, texture, and finishing details may vary slightly. These differences are part of the character of handmade baby gifts and keepsakes.

Product photos are meant to represent the item as clearly as possible, but colors may look different depending on screen settings, lighting, photography, and material availability.

Please follow any care instructions provided with your item. Gentle washing, mild detergent, and careful drying can help preserve the softness, shape, stitching, and life of handmade baby blankets, loveys, bibs, burp cloths, keepsakes, and custom baby gifts.